Saturday, 3 November 2018

Website Updates & Loyalty Rewards

Website Updates

Please note that we will be doing our regularly scheduled maintenance and updates to both of our websites over the next short while. Note that both our main website- Pure Radiance Natural Skin Care and Pure Radiance Shop Site will function normally and there will be no disruption in service to our customers during our update process, so you may continue to view information and place your orders as you regularly would. You will however notice visual changes once the update has been completed.

Note that to maintain as much consistency as possible, our main menu bar will remain the same and customer Shop Accounts will not be affected in any way. Once the update has been completed, cell phone and tablet users will also notice faster loading times and better viewing capabilities.

Loyalty Rewards Program

We have recently been contacted by a customer asking us if we offered any coupons or discounts on third party websites. Note that we do not use third party coupon sites, however we were pleased to provide him with a list of our features as to how we beat our competitors and information on our Loyalty Rewards Program.

It has been 5 years since we implemented our Loyalty Rewards Program and we are pleased to continue offering our returning customers with these discounts. For our newer customers or for those who may not have read our website, we are please to outline how the program works and the benefits of having a Pure Radiance Shop Account. Note that this information is listed as one of our features and full details are also available on our About Us Page of our main website.

Pure Radiance values and rewards loyal customers. Our Loyalty Rewards Program was developed by Pure Radiance Natural Skin Care and offers discounts to returning customers. The program works by recognizing/confirming account activity and then generates a randomized discount which the customer may then apply to their next order. Discounts range between 5-20% and are received in the form of a code via direct email from the Loyalty Rewards Department of Pure Radiance Natural Skin Care. If you would like to participate in our Loyalty Rewards Program, simply create a Pure Radiance Shop Account here:

Benefits of having a Pure Radiance Shop Account:

- When you log into your account, your shipping/billing information is already stored/saved within your account from when you created it, therefore each time you go to place an order you no longer need to enter this information, hence saving you time
- You may view previously ordered items, so if you would like to re-order your favorite items, you may easily do so
- When you place an order while logged into your account, you will either receive a  Loyalty Rewards coupon code (discount ranging between 5-20% off) which you can apply to your next order, or if you just placed your first order, you are now only one order away from receiving your first discount

How the Loyalty Rewards Program Works:

When you are ready to place your order, ensure that you are logged into your Pure Radiance Shop Account and then add the desired items to your shopping cart. Continue through the check out and payment process. Once you have placed your order, you will received a rewards email within approximately 2 weeks (sometimes sooner) containing your discount code and instructions on how to apply it to your next order (simply enter discount code into the coupon section of the check out process).

Customers that wish to participate in the program and receive Loyalty Rewards Discounts must create a Shop Account at our Shop Page with valid information (including email address) and place each order while logged into their account.

If a purchase is made as a "guest" or a discount is applied without being logged in, the rewards program will not recognize the account activity and no reward will be generated. To rectify this, login to your account to place your next order. The system will recognize your activity as being your "first" order. After your second order, your account will be recognized as a returning customer and you will receive a Loyalty Rewards Discount again.

Important Notes:
-Only one coupon code/discount per purchase unless otherwise approved
-Coupons/Discounts must be applied at the time of purchase
-Sample only orders do not qualify for discounts- products must be regular sized to qualify
-Pure Radiance does not look up lost coupon code/ discount
-Invoices cannot be adjusted via contact center if you forgot to apply your discount
-Enrollment into the Rewards Program is automatic to those who create a Shop Account, however participation is voluntary
-Pure Radiance Natural Skin Care cannot create shop accounts for customers
-If misuse/fraud is detected, Pure Radiance has the right to terminate Rewards Accounts

Repeat orders are generally placed by our customers between 6-8 weeks, however we allow extra time so that everyone has the opportunity to use their discounts. Coupon codes are valid for 4 months from the date of issue, so be sure to use them before then or you will need to place another order before receiving your next discount.

For questions or feedback, feel free to contact us.

Until our next update...

Love your skin,

Pure Radiance Natural Skin Care

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