Saturday, 25 April 2020

Message From Pure Radiance and Canada Post



Dear Valued Customers,

Canada Post has advised us that they are experiencing higher than normal parcel processing. Not to worry, packages will arrive safely however, you may experience slight delays with the expected arrival/delivery times.


Note that we have been working hard to re-stock, so for those of you that are beginning to run low on your product(s), we recommend placing your order with additional time to avoid running out and allowing for the additional shipping time.

Note that some products may still become temporarily unavailable due to high demand. If you are waiting for an item that has suddenly become out of stock, we recommend checking back with our website on a weekly/ bi-weekly basis to see if the item has been replenished. We sincerely appreciate your understanding and patience during this time. We are working with our suppliers to get our ingredients as quickly as possible to replenish these items as our suppliers are also experiencing their own delays.

We recognize that this is a challenging time for all customers, businesses, suppliers, couriers and essential service providers, but please know that we remain deeply committed to safety, increased cleaning protocols, social distancing measures, non-contact local drop shipping deliveries and to ensure that our business remains open. Our customers are the heart of our company and we look forward to continuing to serving you. We thank you again for your patience and understanding with these matters that are out of our control during this time, and for your continued business and support.

A friendly reminder that all of our orders come with tracking information so you may track your orders directly through the email that we send you (or) you may sign up for email notifications by going directly to the Canada Post Tracking link below. Simply enter the tracking number that we have provided you with, then once entered, select "email notifications", enter your email address and then click "save". You will then be emailed delivery updates including any exceptions or possible delays that may occur regarding your package. 

Canada Post Tracking

Watch Canada Posts video message on U Tube by clicking on this link:
Video Message From Canada Post

Love your skin, Stay safe and healthy,

Pure Radiance Natural Skin Care
https://www.pureradiance.ca
https://pureradiancenaturalskincare.blogspot.com



Monday, 6 April 2020

Payment Processor Addition

Payment Processor Addition:

Dear Valued Customers,

We have updated our payment options and have added an additional payment processor for those customers who do not have a PayPal account. The following is an updated list of our secure payment options and their descriptions:

-PAY PAL: PayPal secure payment processor allows customers to make payment with Canadian and/or non Canadian credit cards (Visa, Master Card. American Express or Discover) as well directly from their PayPal account (funds in account or payment withdrawn from bank account). Accounts are free to set up with no fees to customer.

-INTERAC E TRANSFER ($1 discount for using this payment method- Online Canadian participating banking institutions only)- Select Interac E Transfer as your payment method and we will send payment instructions to your email (amount, instructions etc.) Payment is due within 24 hrs of submitting order. If you have not received our instructions, please check your spam box and ensure that info@pureradiance.ca is in your safe sender/ receiver address list.

-SQUARE: For those that do not have a PayPal account, Square secure payment processor works with most Canadian and non-Canadian issued credit cards (Visa, MasterCard, American Express, Discover). No Account required.

We thank you for your continued support and look forward to serving you.

Stay safe and healthy.

Love your skin,

Pure Radiance Natural Skin Care

https://www.pureradiance.ca
https://pureradiancenaturalskincare.blogspot.com

Tuesday, 24 March 2020

Information/ Resources/ Stock

Information/ Resources/ Stock- COVID-19

Dear Valued Customers,

At Pure Radiance Natural Skin Care, it has become clear that the world is facing an unprecedented challenge. Like you we want to do what we can to keep the health and safety of our customers, staff and communities safe and healthy.  Pure Radiance Natural Skin Care would like to let you know that from the onset of the COVID-19, we have been listening to the appropriate sources for accurate and up to date information and our preparedness plan reflects those inputs. As things evolve we are actively monitoring the situation, assessing and minimizing risks.

Note that we have a stringent, well-established cleaning protocol already in place to ensure the safety of our customers, staff and communities and rest assured we have implemented all guidelines and recommendations of the CDC, Public Health and Government and will continue to do so.

Please note that some items may become temporarily unavailable due to high demand. Rest assured that we are doing our best to restock as quickly as possible. We sincerely appreciate your understanding and patience during this time.

We recognize that this is a challenging time for all and we remain deeply committed to safety. Our customers are the heart of our company and we look forward to continuing to serve you.

Take care of yourselves and each other,

Pure Radiance Natural Skin Care
https://www.pureradiance.ca

Additional Resources:

Canada Post: https://www.canadapost.ca/web/en/kb/details.page?article=coronavirus_faq&cattype=kb&cat=generalinquiries&subcat=generalinformation

Public Health Ontario https://www.ontario.ca/page/2019-novel-coronavirus

https://www.canada.ca/en/public-health/services/publications/diseases-conditions/know-facts-about-coronavirus-disease-covid-19.html

Centre for Disease Control and Prevention (CDC) https://www.cdc.gov/flu/pandemic-resources/planning-preparedness/global-planning-508.html

Government of Canada
www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html



Monday, 23 December 2019

Happy Holidays

From our family to yours... Happy Holidays, Merry Christmas or Happy Hanukkah!
Pure Radiance Natural Skin Care

Thursday, 10 October 2019

Blog Subscribers, Updates & Promotional Discounts

Special News Update & Thanksgiving/ Anniversary Promotion
We thank all customers who provided us with such positive feedback regarding the updates made to our website. Your opinion is important to us and we welcome your continued suggestions, including requests or ideas on products you would like to see us offer in the future. We listened and have a new product announcement below and will offer more options in the near future!

A friendly reminder that occasional updates, discounts and promotional offers will be offered to our Blog Subscribers. This is the last update that is being sent to our website customer email list to prevent duplicate messages and to ensure only Blog Subscribers receive them as participation is voluntary.

To those wishing to receive updates/ occasional promotional discounts, please subscribe to our Blog:
- access our Blog via the various links from our website (Pure Radiance Natural Skin Care) www.pureradiance.ca and enter your email address on the right side of our Blog Page
- a reminder, we are highly against spam and do not bombard members with frequent posts. Our Blog is for important updates (holiday closures, product information) and promotional offers only.

Payment Option (Interac E Transfer):

You may have noticed on our payment screen and/ FAQ page that in addition to PayPal (credit cards), we now offer Interac-E Transfer via online banking as a payment option (Canada Only).

For those that wish to use Interac-E Transfer as a payment method:
- place the items you would like to order into the shopping cart
- add your email address, phone (optional) and shipping information, then select "continue"
- confirm your email and shipping information is correct and add any special instructions
- select Interac-E Transfer (Canada only). This notation will then appear:
"We will send payment instructions to your email shortly. Payment will be due in full within 24hrs after receiving instructions. Contact us at info@pureradiance.ca for questions. Thank you".
- select "Complete your order". We will email you payment instructions shortly.

New Product Announcement:

Firming Botanical Extract Toner (https://pureradiance.ca/shop?olsPage=products%2Ffirming-botanical-toner) Our Premium Botanical Extract Toner (8oz) is formulated to firm, hydrate & rejuvenate. It tightens skin & minimizes pores; reduces fine lines, wrinkles, puffiness & dark circles around the eyes; while locking in moisture & slowing signs of aging. The ideal for product preparing the skin to optimally absorb & enhance the effectiveness of anti aging skin care creams/serums. Also used as a daily moisturizing spritz. 

Botanicals, extracts, marine minerals and proteins will improve skin lipid content and promote firmness. This superior toner has Tamarind Seed Extract that has the moisturizing effectiveness equal to Hyaluronic Acid. Includes Aloe Vera, Chamomile and Japanese Green Tea which assist in rejuvenating the skin, while Cucumber Extract helps tighten pores. Pea protein and marine minerals containing Calcium, Copper, Geranium, Magnesium, Selenium and Zinc round out the essential needs for a glowing complexion.

Firming Botanical Toner Benefits:
-Ideal anti aging product preparing the skin to optimally absorb & enhance the effectiveness of anti aging skin care creams/serums.
-Incredibly effective in fight against the aging process
-Infuses skin with long-lasting moisture and nutrients, leaving skin firm & smooth with a radiant and glowing complexion
-Tamarind decreases lines & wrinkles, moisturizes, improves lipid content, firmness and skin elasticity, and promotes new collagen
-Natural Silica helps reduce fine lines/ wrinkles, minimize pores & plump the skin
-Cucumber Extract which reduces wrinkles, fine lines, and skin sagging for a younger looking appearance; it also helps minimize the appearance of pores
-Aloe Vera Leaf Juice & Chamomile Extract reduce inflammation, lock in moisture and promote healing from environmental damage. Aloe enhances collagen and both rejuvenate the skin; they protects the skin’s moisture barrier, reduce the appearance of wrinkles, and overall visible signs of aging
-Japanese Green Tea Extract has a strong antioxidant effect, which protects the skin from the damaging effect of free radicals. which reduces puffiness and dark circles around the eyes, slows and reverses the visible signs of aging and protects the skin against the abuse of the elements
-Natural anti-inflammatory properties that soothe eczema and other skin irritations
-Suitable for All skin types including sensitive, prematurely aged skin & mature skin types.

Special Thanksgiving & Anniversary Promotion:

With Thanksgiving approaching and our Anniversary having recently passed, we would like to say Thank You to our Loyal Customers, Newer Customers and to those that we have yet to serve from those of you who have referred us to your friends, family & neighbors. We thank you for spreading the word of our products and look forward to serving you.

To show our appreciation, we are offering a special Thanksgiving & Anniversary Promotion.

Promotion Details:
-With the minimum purchase of:
Any combination of products that value $75 or more (pre-shipping cost)...
-you will receive One (1) FREE regular size Time Freeze Eye Cream $28.00 value.

How to apply our special promotion/ discount:
- place all items being ordered into your shopping cart excluding the Time Freeze Eye Cream
- we will automatically send an Eye Cream to those customers that have an invoice of $75 or more (pre-shipping costs)

Promotion conditions/ restrictions:
- promotion is intended for Blog Subscribers and on-line sales only
- invoices will not be adjusted manually, nor will eye cream purchases be refunded via our contact center after orders have been placed if you were not aware of our blog promotion. To receive updates & promotional notifications, please subscribe to our Blog
- free eye cream cannot be substituted for any other item nor is the item redeemable for cash value
- one promotion/ eye cream offer per order/ customer
- promotional offer is valid from Thursday October 10, 2019 to Monday October 14, 2019

We thank you again for your continued support and loyalty and look forward to serving you. A friendly reminder that we are closed for Thanksgiving Holiday on Mon Oct.14-19, therefore orders will not be shipped that day. If you have any questions, feel free to contact us.

Until Next Update...

Love your skin,

Pure Radiance Natural Skin Care
https://www.pureradiance.ca
info@pureradiance.ca
https://pureradiancenaturalskincare.blogspot.com

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