Saturday, 26 December 2020

Happy Holidays

Happy Holidays

From our family to yours, the Pure Radiance Natural Skin Care Team would like to wish you a Merry Christmas, a Happy New Year, good health and much happiness.

We look forward to serving you in 2021!

Love your skin,

Pure Radiance Natural Skin Care

Friday, 4 December 2020

Sale, Stock and New Product


Sale, Stock and New Product

Dear valued customers,


Skin Spot Corrector

Please note that this product is back in stock. We recommend that interested customers place their order, as this is a high demand product and we guestimate that quantities will go fast.

During the pandemic, delays have occurred with the stock of this item (manufacturer processing changes, increased safety protocols, less staffing due to social distancing, ingredient availability, supply releases, import/ shipping delays etc.) This is out of our control. We appreciate your patience and understanding; we are doing our best to work with our supplier and keep this popular/ high demand product available. Please check website regularly and stock up on item as available.

This product is available under category: targeted skin treatment. https://www.pureradiance.ca/shop/ols/products/skin-spot-corrector

Essential Day Night Cream

We are proud to announce our newest product addition- Pure Radiance Natural Skin Care Essential Day/ Night Cream. This anti aging moisturizer is an extension of our Essential Serums (Organic Facial Oils which may be used as they are or by adding your favorite anti aging essential oil(s) to them).

For those who love the power and benefits of essential oils, Our Essential Day/ Night Cream is a ready to use natural organic moisturizer infused with a revitalizing blend of multiple anti-aging essential oils, packed with antioxidants and combining forces with Hyaluronic Acid. It provides lasting hydration, increases elasticity, firms skin and prevents premature aging. Skin is left rejuvenated, feeling soft, smooth and tightened.

It is being offered at an introductory price of 10% off until Dec.13, 2020- no coupon required; discount automatically applied at purchase.

For full product description, see listing or categories: day cream, night, essential serum, targeted skin treatment: https://www.pureradiance.ca/shop/ols/products/ess-day-ngt-crm

Miracle Peptide & Vitamin C Serum Sale

For blog subscribers and news readers, our Miracle Multiple Peptide Serum and Vitamin C Serum are available at 10% off until Dec.13, 2020. Apply discount code: serum10

One coupon code per order. Note that there is no limit to quantities ordered/ discount applied (example: order 3x Miracle Multiple Peptide Serum, 2x Vitamin C Serum, 1x Essential Day Night Cream and 1x Time Freeze Eye Cream. All Serums will receive the 10% discount with the code applied, and the Essential Day Night Cream will also receive an automatic 10% discount (automatically applied) as per offer indicated above.

To apply serum discount, apply code: serum10


Shipping Rates

We have had a customer inquire about shipping costs and whether the prices were increased with order sizes as other companies do. A friendly reminder that in all cases we pass on discounts to you. Our shipping rates are flat rates based on a portion of the actual cost charged to us by the carrier (based on the size, weight & destination of the package). Any shipping charges above the flat rate are paid by us (Pure Radiance Natural Skin Care)- we do not increase ship rates/charges to our customers regardless of order size/weight. This is one of the additional ways on how we pass on savings to our customers (larger day/night cream sizes, tax free products, products filled to top and contain average of 10-12ml additional product over what label indicates etc.)

We hope you and your families are all well and we look forward to continuing to serve you. We thank you again for your support, feedback, product suggestions and well wishes! If you have any questions, feel free to contact us.

Stay safe and have a wonderful upcoming holiday season!

Love your skin,

https://www.pureradiance.ca

Saturday, 24 October 2020

Update and New Products


Update and New Products

Dear Valued Customers,

We at Pure Radiance Natural Skin Care would like to take this opportunity to say thank you. This has been a challenging year so far for everyone and we are very thankful for our customer's continued support, loyalty and understanding during these trying times. We appreciate the positive feedback we have received from many of you!

Challenges have been across the board.  Some of our suppliers shut down causing product unavailability, shortages, an increased demand/cost and a scramble to find new suppliers for plastic bottles, caps, glassware and certain ingredients... many companies are also working with fewer employees so that they can maintain social distancing and safety measures, therefore decreasing their production capacity and ability to ship products in a timely manner... flights have been delayed or cancelled, affecting international orders... unfortunately, we too have experienced product shortages, out of stock notices, and temporary (possibly permanent) changes to some of our product packaging (jars/bottles/labels).

On a more positive note, we have increased our safety policies and protocols; have been busier than usual as more people are shopping online, and have been fortunate to have been able to have minimal delays between ordering and shipping times.

We are also pleased to announce that we have 6 new products available as of Monday October 26, 2020 (Firm Body Contour Milk Cream and Hyaluronic Acid Lip Balm with SPF in 4 different flavors) and a few others in the works. Visit our shop page for all products or individual listings for full details.

In addition, with more people shopping online with their credit cards, we have also increased our security services division to protect customers from the possibility of online fraud/ stolen card usage. If our system picks up notifications, you may be contacted to verify that your information is correct or that you have authorized your order- please do not be alarmed by this. A simple email returned to us will confirm your order and protect you from the possibility of someone else possibly gaining unauthorized access to your credit card. Please ensure that info@pureradiance.ca is in your "safe" list so that incoming messages are not accidentally filtered into spam folders.

We continue to offer our drop shipping to local customers that request this service on the special instructions section of their invoice (see shipping page for more details). Note that at this time, drop shipping has a no contact policy and orders will be left at the arranged location by a "masked" employee. For orders being delivered to a business, their staff must also be wearing a mask to greet our delivery person. This is not our ideal way of dealing with our customers but we feel that it is the best way to take the highest level of safety standards for both our customers and employees.

We hope you and your families are all well and we look forward to continuing to serve you. We thank you again for your support, feedback, product suggestions and well wishes! If you have any questions, feel free to contact us.

Love your skin...

Pure Radiance Natural Skin Care

https://www.pureradiance.ca

https://pureradiancenaturalskincare.blogspot.com

Saturday, 25 April 2020

Message From Pure Radiance and Canada Post



Dear Valued Customers,

Canada Post has advised us that they are experiencing higher than normal parcel processing. Not to worry, packages will arrive safely however, you may experience slight delays with the expected arrival/delivery times.


Note that we have been working hard to re-stock, so for those of you that are beginning to run low on your product(s), we recommend placing your order with additional time to avoid running out and allowing for the additional shipping time.

Note that some products may still become temporarily unavailable due to high demand. If you are waiting for an item that has suddenly become out of stock, we recommend checking back with our website on a weekly/ bi-weekly basis to see if the item has been replenished. We sincerely appreciate your understanding and patience during this time. We are working with our suppliers to get our ingredients as quickly as possible to replenish these items as our suppliers are also experiencing their own delays.

We recognize that this is a challenging time for all customers, businesses, suppliers, couriers and essential service providers, but please know that we remain deeply committed to safety, increased cleaning protocols, social distancing measures, non-contact local drop shipping deliveries and to ensure that our business remains open. Our customers are the heart of our company and we look forward to continuing to serving you. We thank you again for your patience and understanding with these matters that are out of our control during this time, and for your continued business and support.

A friendly reminder that all of our orders come with tracking information so you may track your orders directly through the email that we send you (or) you may sign up for email notifications by going directly to the Canada Post Tracking link below. Simply enter the tracking number that we have provided you with, then once entered, select "email notifications", enter your email address and then click "save". You will then be emailed delivery updates including any exceptions or possible delays that may occur regarding your package. 

Canada Post Tracking

Watch Canada Posts video message on U Tube by clicking on this link:
Video Message From Canada Post

Love your skin, Stay safe and healthy,

Pure Radiance Natural Skin Care
https://www.pureradiance.ca
https://pureradiancenaturalskincare.blogspot.com



Monday, 6 April 2020

Payment Processor Addition

Payment Processor Addition:

Dear Valued Customers,

We have updated our payment options and have added an additional payment processor for those customers who do not have a PayPal account. The following is an updated list of our secure payment options and their descriptions:

-PAY PAL: PayPal secure payment processor allows customers to make payment with Canadian and/or non Canadian credit cards (Visa, Master Card. American Express or Discover) as well directly from their PayPal account (funds in account or payment withdrawn from bank account). Accounts are free to set up with no fees to customer.

-INTERAC E TRANSFER ($1 discount for using this payment method- Online Canadian participating banking institutions only)- Select Interac E Transfer as your payment method and we will send payment instructions to your email (amount, instructions etc.) Payment is due within 24 hrs of submitting order. If you have not received our instructions, please check your spam box and ensure that info@pureradiance.ca is in your safe sender/ receiver address list.

-SQUARE: For those that do not have a PayPal account, Square secure payment processor works with most Canadian and non-Canadian issued credit cards (Visa, MasterCard, American Express, Discover). No Account required.

We thank you for your continued support and look forward to serving you.

Stay safe and healthy.

Love your skin,

Pure Radiance Natural Skin Care

https://www.pureradiance.ca
https://pureradiancenaturalskincare.blogspot.com
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