Dear Valued Customers,
As you may be aware, Canada Post began a Nationwide strike 7 days ago.
Originally, we were informed that packages would still be mailed during the rotating strikes, however customers were to expect slight delays.
Update: We have been informed that all packages are being held, will not be shipped, and will be processed after the strike.
Note that we have looked into other options for shipment, however we have been informed that in solidarity and support for the Canada Post strike, FedEx, UPS, Purolator etc. will not be taking on, or shipping any Canada Post contracts/ shipments.
This news, leaves many small businesses with limited or no shipping options.
At this time, we are currently continuing to ship locally via our Drop Shipping Method (Hagersville, Jarvis, Port Dover, Caledonia and surrounding areas, and are working to expanding our shipment area. We are also continuously looking for a reasonably priced shipping alternatives for our regional, national and international customers.
With the holidays approaching, we understand that Christmas Ordering is in demand, and we apologize for the inconvenience caused by these circumstances. It not only affects our customers, but affects Pure Radiance and many other small businesses throughout Canada.
Note that we receive the CUPW (Canadian Union of Postal Workers) updates regularly and are told they are committed to achieving a resolution and resuming services.
We value your loyalty and hope to resume shipping as soon as possible, once we have established a reliable alternative or once the Canada Posts Strike has ended.
Thank you for your patience during this difficult time. We got through the hurdles of COVID and are determined to get through this hurdle as well.
If you have any questions, please contact us.
Pure Radiance Natural Skin Care Canada