Sunday, 17 November 2013

Shipping News Update


This news updated includes improvements to tracking services for Canadian deliveries, improvements to shipping times for International customers, minor rate modifications and rate stabilization for customers, competitor comparison, product and feedback updates.

Please note that we have been informed by Canada Post about some changes.  The changes are as follow:

Canada shipping now automatically comes with tracked package services.  This means that all Canadian shipments will come with a tracking number and customers will be able to input this number onto the Canada Post website to locate their packages progress with respect to delivery.

Shipping rates for Canada have increased drastically.  The rates for shipping from 0-$60.00 is now $11.50; from $60-$150 is $15.500; and from $150-$500 is $20.00.  We have done everything in our power to keep our shipping rates as low as possible for the last 9 months, however in light of the increase we have had no other option but to increase them slightly.  Charges to you have increased by $1.00 per bracket.

We realize that a rate increase will upset some customers, however as you know we are an honest and family owned/operated business; do our best to educate our customers, and keep costs down.  Please note that our charges to you continue to remain well under the actual cost to us at this time.  We hope to be able to continue this and will look into other ways of savings in order to accomplish this goal for you, however please be aware that this may not be possible for the long term.

Please see Pure Radiance FAQ for shipping rate charts

With respect to International shipping, all shipments are now made via AIR.  This means that customers will receive their order within 6-12 business days rather than waiting 4-6 weeks (and possibly longer during the holiday  season).  Rates for international shipments have also increased drastically, therefore we have increased our rates by a few dollars, however here again, we are currently still offering shipping services well below the actual costs.  Again, we hope to be able to continue this service, however please be aware that we may not be able to do this for the long term. 

We are happy to bring the news of keeping our costs down to you for the time being with respect to shipping; providing tracked services to all Canadian orders; providing all International orders with speedier delivery by Air, and assure all customers that we will continue to keep our customers up to date and informed with any changes such as these that have been imposed on us all and are out of everyone's control.  We will continue to look for strategies and other ways to keep our costs low in this area.

We are proud to be able to offer you our quality organic products with advanced peptides that continue to stump the world with providing drastic, visible results.  Our product cost continues to remain at prices that are a staggering 4-5 times below our competitors. See our About us Page that reviews our competitors pricing and peptide usage rates.

We have recently also received additional feedback which we have added to our website Testimonials Page.  We welcome you to read them as well feel free to submit your own testimonials as well! 

We thank all of our customers world-wide for your continued confidence, support and referrals. We hope that you all enjoy the additional savings offered to you throughout the holiday season through our Loyalty Rewards Program, and look forward to soon introducing our new organic facial exfoliating scrub and our new mineral make up line!

Have a lovely day!
Love your skin...

Pure Radiance Natural Skin Care 
Advanced anti aging skin care with peptides

 Why choose Pure Radiance skin care products and anti aging products?

  • Paraben free (synthetic preservative)
  • SLS free (sulfates)
  • Gluten free
  • Natural and Organic Ingredients (extracts, antioxidants, essential oils, mineral powders, mica)
  • High performance, long lasting wear
  • No talc or cheap fillers
  • No harsh chemicals
  • No synthetic fragrance
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